In the unfortunate event that your product arrives damaged or broken during transit, we understand your concern. To facilitate a replacement, we require you to provide us with an unboxing video within 48 hours of receiving the shipment. The video should clearly depict the condition of the product upon arrival. Please send the unboxing video via email at @gmail.com or through WhatsApp at +91 9729885542.
Replacements
Upon verification of the provided unboxing video and confirmation that the product was damaged or broken during transit, we will proceed with a replacement of the damaged or broken product. Please note that replacements are subject to the condition that the unboxing video is provided within the specified 48-hour timeframe.
No Return Policy
We do not accept returns for reasons other than damage or breakage during transit. Once a product has been delivered and accepted by the customer, it will be considered a final sale. However, we are committed to providing replacements for products that are damaged or broken during transit, subject to the conditions outlined above.
Contact Us
If you have any questions or require assistance regarding our Return & Replacement Policy, please feel free to contact us via email at @gmail.com or through WhatsApp at +91 9729885542. Our customer support team will be happy to assist you.
By making a purchase from Fiber Planters, you acknowledge and agree to abide by the terms and conditions of our Return & Replacement Policy as stated above.
